Editing 1197: All Adobe Updates

{{comic
| number    = 1197
| date      = April 10, 2013
| title     = All Adobe Updates
| image     = all adobe updates.png
| titletext = ALERT: Some pending mandatory software updates require version 21.1.2 of the Oracle/Sun Java(tm) JDK(tm) Update Manager Runtime Environment Meta-Updater, which is not available for your platform.
}}

==Explanation==
This comic was probably a reaction to the installation service {{w|Ninite}} [http://www.reddit.com/r/techsupport/comments/1c2h0b/flash_removed_from_ninite/ removing Adobe Flash Player] from their free version the previous day. 

The comic makes fun of {{w|Adobe Systems}} software that delivers new versions of Adobe products to users' computers, such as ''Adobe Updater'' (which [http://helpx.adobe.com/acrobat/kb/acrobat-reader-updater-faq-9.html replaced] ''Adobe Update Manager'') and ''Adobe Download Manager'' (which [http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-manager-faq.html replaced] ''Akamai''). These {{w|Patch (computing)|software increments}} might either be technical (to fix compatibility or security issues), or they might add new features that would go unnoticed. In addition, these updates are downloaded automatically by default, but the operating system might install them only if a user allows it to. The frequency of software changes (and changes in the way Adobe allows users to download new software) could result in confused users. In this case, the comic is saying that you must update the program ''before'' it can actually check for updates, something it already seems to be doing.

There is an actual message that a specific version of these updaters display:

:[http://farm2.staticflickr.com/1348/738614725_09ad7d1d90.jpg ''The Adobe Updater must update itself before it can check for'']
:[http://farm2.staticflickr.com/1348/738614725_09ad7d1d90.jpg ''updates. Would you like to update the Adobe Updater now?'']

In fact, the general necessity of such update managers has often been questioned, as they require the user to "download software in order to download other software". Other notable examples of companies who use update managers include {{w|Google}} and {{w|Sun microsystems|Sun}}/{{w|Oracle}}, with the latter being also mentioned in the title text.

The two buttons 'OK' and 'Download' are implied to have the same effect, indicating the user has no real choice. Or, alternatively, 'OK' may simply just close the dialog without taking any action, as that is common in informational popups in many pieces of software. In that case, the placement of the 'OK' button implies that it is the default action, meaning most users will just ignore the update. Given the extreme frequency and perceived lack of changes (to your average end user), this anecdotally seems to be what most people do. Statistics for the high rate of un-patched systems in the wild support the anecdotal evidence.

The title text also suggests that using update helper software which in turn must be updated bears the risk of creating a {{w|dependency hell}}.

==Transcript==
:[Cueball is sitting at a laptop with a window with a red title bar floating over his head.]
:Adobe Update
:There is an update for:
:*'''Adobe Download Manager'''
:This update will allow you to download the new updates to the Adobe Update Downloader.
:[OK] [Download]

{{comic discussion}}
[[Category:Comics with color]]
[[Category:Comics featuring Cueball]]
[[Category:Computers]]