Editing Talk:1438: Houston
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A commentary on the nature of outsourced helpdesks, perhaps? Although, IME, the problems are more due to 'sticking to a script' (which would have given an entirely different exchange) rather than an unknowledgable and casually uninterested 'service'-person. [[Special:Contributions/141.101.98.247|141.101.98.247]] 05:15, 24 October 2014 (UTC) | A commentary on the nature of outsourced helpdesks, perhaps? Although, IME, the problems are more due to 'sticking to a script' (which would have given an entirely different exchange) rather than an unknowledgable and casually uninterested 'service'-person. [[Special:Contributions/141.101.98.247|141.101.98.247]] 05:15, 24 October 2014 (UTC) | ||
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::I agree. This is definitely comparison between the original mission control center and current outsourced helpdesk centers. Although it would be interesting to know what specific incident caused Randal to comment on it. -- [[User:Hkmaly|Hkmaly]] ([[User talk:Hkmaly|talk]]) 12:28, 24 October 2014 (UTC) | ::I agree. This is definitely comparison between the original mission control center and current outsourced helpdesk centers. Although it would be interesting to know what specific incident caused Randal to comment on it. -- [[User:Hkmaly|Hkmaly]] ([[User talk:Hkmaly|talk]]) 12:28, 24 October 2014 (UTC) |